Support
Hi — happy to help. The fastest way to reach us is by email.
Common questions
Where do I get the iOS app?
On the App Store. The iOS app is where Dings feels best — a clean reader, the share-sheet integration for grabbing links from any app, and push for new dings from people in your circle. Web works for desktop sessions and signed-in admin tasks, but iOS is the primary product.
How do I add someone to my circle?
From the Circle tab, tap “Grow your circle” to send an invite link, or use “Add by handle” if you already know their username. Invites need to be accepted before you're connected.
I'm not getting sign-in emails.
Sign-in emails come from team@dings.surf. Check spam, then add the address to your contacts. If you still don't see them, email us and we'll sort it out.
How do I make my profile private?
In the iOS app, open the profile menu and toggle “Private profile” under settings. Your dings will only be visible to people directly in your circle, and your dings can't be re-dinged outside that circle.
How do I delete my account?
On web, go to Settings → Account → Delete account. On iOS, go to Settings → Account → Delete account. Either path removes your user record, all your dings, your re-dings, and your connections. The action is immediate and irreversible.
Can I export my data?
Yes. You can request a full export of everything you've shared from settings → account → export data, or by emailing us. You'll get a JSON file containing your profile, dings, re-dings, and connections.
I think I found a bug.
Email team@dings.surf with as much detail as you can — what you tapped, what you expected, what happened, your iOS version. Screenshots help.
See also: Privacy Policy · Terms of Service · About